Find quick answers to the most common questions about our tours, bookings, and services. Can't find what you're looking for? Contact us directly.
You can make a booking through our website, by phone, or by visiting our office. Simply select your preferred tour, choose dates, and complete the booking form. We'll send you a confirmation email with all the details.
We recommend booking at least 2-3 weeks in advance for domestic tours and 4-6 weeks for international tours. Popular destinations like the Taj Mahal and Golden Triangle tours often get booked quickly, especially during peak seasons.
Yes, you can modify your booking up to 7 days before departure, subject to availability and any price differences. Changes within 7 days may incur additional charges. Please contact us directly to make changes.
Yes, we specialize in group bookings for families, corporate groups, and special occasions. We offer discounted rates for groups of 10 or more. Contact us for custom group packages and special arrangements.
We accept bank transfers, credit/debit cards (Visa, MasterCard, American Express), PayPal, and cash payments at our office. All payments are processed securely through encrypted channels.
Our tour prices typically include accommodation, transportation, guided tours, entrance fees to monuments, meals as specified, and basic travel insurance. Airfare may be additional unless specified as an all-inclusive package.
We believe in transparency. All costs are clearly mentioned in our tour descriptions. Additional expenses may include personal purchases, optional activities, tips, and any items not specified in the itinerary.
Yes, we offer flexible payment plans for bookings above ₹50,000. You can pay in installments with the full amount due 30 days before departure. Contact us to discuss payment plan options.
We offer a wide range of tours including the Golden Triangle (Delhi-Agra-Jaipur), Taj Mahal tours, Rajasthan heritage tours, cultural immersion experiences, adventure tours, and custom-designed itineraries for special interests.
Yes, all our tours are led by experienced, licensed tour guides who are experts in Indian history, culture, and heritage. Our guides speak multiple languages including English, Hindi, and regional languages.
Our guides are multilingual and speak English, Hindi, and regional languages. We can also arrange for guides in other languages upon request. Please let us know your language preference when booking.
Absolutely! We specialize in customized tours for photography enthusiasts, history buffs, art lovers, foodies, and families with children. Contact us to design a tour that matches your specific interests.
We offer a range of accommodation options from budget hotels to luxury resorts and heritage properties. All our accommodations are carefully selected for comfort, cleanliness, and location. We can accommodate special requests for dietary needs and accessibility.
We use air-conditioned, well-maintained vehicles including sedans, SUVs, and luxury coaches depending on group size. All our drivers are experienced, licensed professionals who prioritize safety and comfort.
Most of our tours include breakfast and dinner. Lunch is usually not included to allow flexibility for personal preferences. We can arrange for special dietary requirements and can recommend local restaurants for lunch.
Yes, we provide airport pickup and drop-off services for all major airports in India. Our representatives will be waiting for you at the airport with your name board. This service is included in most of our packages.
Our cancellation policy is designed to be fair to both parties. Cancellations made more than 30 days before departure receive 90% refund, 15-30 days receive 75% refund, 7-14 days receive 50% refund, and less than 7 days receive no refund.
Yes, you can transfer your booking to another person up to 7 days before departure. A nominal transfer fee of ₹1,000 may apply. The transferee must meet all tour requirements and visa conditions.
If we need to cancel a tour due to unforeseen circumstances, you will receive a full refund or alternative arrangements at no extra cost. We will make every effort to provide suitable alternatives or full refunds.
In case of force majeure events (natural disasters, political unrest, pandemics, etc.), we follow standard industry practices. Refunds will be processed according to the circumstances, and we will work with you to find suitable alternatives.
